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How to avoid 6 common tourist scams

<p>Often when people are on holidays their focus is on relaxing or seeing the sights of the area. But if you don’t keep your wits about you, it’s possible you might end up losing everything to scammers who will do anything to get their hands on your belongings.</p> <p>Here we have six common scams to look out for while you are travelling abroad.</p> <p><strong>Scam 1:</strong> You are in a busy bar in a tourist friendly area when some locals ask where you’re from and offer to buy you a drink. Without thinking, you accept the drink and then find yourself waking up hours later without any of your belongings as you’ve had your drink spiked.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> If people seem too friendly, be aware that they may be scammers. Don’t accept drinks from people you don’t know, and don’t leave your drink unattended to use the bathroom.</p> <p><strong>Scam 2:</strong> You are about to put your handbag and computer on the conveyer belt to go through the scanner. The people in front of you walk through the metal detector and while one goes through, the other sets off the alarms. They step back into where you are standing and take their time removing wallets and coins from their pockets. While you are waiting for your turn to walk through the metal detector, the other person has taken your belongings and is long gone.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Don’t place your items on the conveyer belt until there is no one else waiting in front of you to go through the metal detector.</p> <p><strong>Scam 3:</strong> In a busy area such as after a concert or a busy night like New Year’s Eve it can be impossible to get public transport or a taxi back to your hotel. A friendly looking guy comes by and offers you a lift for a reasonable fee using his private car. The scam itself can then range from being charged an exorbitant amount when you arrive at your hotel – or you could even find yourself robbed and dropped by the side of the road with no way home.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> However tempting it is, never get in the car with an unlicensed taxi driver. This is even more important to note if you are travelling alone.</p> <p><strong>Scam 4:</strong> While you are waiting with your luggage for a train or bus, a passer-by appears to drop their wallet and walk off without noticing. You might try to do the right thing by grabbing the wallet and running after the person to return it. By the time you get back, your luggage is missing.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> When travelling alone, never leave your items unattended even if it means you don’t help someone when you normally would. This is especially true in airports where baggage will quickly be confiscated if left alone.</p> <p><strong>Scam 5:</strong> You’re taking in the sights when a couple of men dressed as policemen approach you. They demand to see your wallet and let you know that counterfeit money has been given to tourists in the area. When your wallet is returned it has had much of the contents removed.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Police would never demand to see your wallet. If something doesn’t feel right, suggest that you continue the discussion at the nearest police station as you don’t feel comfortable. Most likely they will not push their luck.</p> <p><strong>Scam 6:</strong> You receive a phone call in your hotel room late at night from someone claiming to be from the front desk. They apologise for the late call but request that you just confirm your credit card details as their system is playing up. You read out the numbers and hang up. Before too long your credit card has rung up a huge bill as this was a scammer calling you, not a staff member.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Organise payment in person by letting the caller know that you will come down to the front desk to discuss it.</p> <p><em>Image credits: Getty Images </em></p>

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Kochie's thoughtful act for scam victim

<p>David Koch has given back to a hard-working Aussie who lost her life savings to a convincing scam. </p> <p>For many years, scammers have been using the likeness of Australian celebrities to con people out of their money. </p> <p>Kochie is just one of many high-profile personalities who have had their identities used to run convincing scams, that thousands of people have fallen victim to. </p> <p>The former <em>Sunrise</em> host has often taken to social media to warn people of the illegitimate ads, but it hasn't been enough to stop the scammers in their tracks. </p> <p>In a special <em>7News Spotlight</em> investigation, Kochie joined the team to lift the lid on the multi-billion-dollar scam industry in which fake advertisements featuring well-known celebrities have been used to con more than 600,000 Aussies.</p> <p>“It’s devastating because it’s my reputation on the line,” says Koch.</p> <p>“And these scams are so good, they’re so believable that people who trust me look at me and say, ‘Wow, I’m getting some comfort out of what this bloke is saying,’ and then are ripped off by some scammer from overseas.”</p> <p>Koch is desperately trying to stop this criminal act, saying, “I’ve reported it to the ACCC and ASIC. I’m part of an ACCC case against Meta at the moment surrounding these scam ads.”</p> <p>As part of the investigation, Kochie met Allison, who lost $250,000 when she invested her money in what she thought was a reputable company, fronted by who she believed to be the former <em>Sunrise</em> host.</p> <p>As an avid Port Adelaide supporter, she trusts Koch, who is also the Chairman of the football club.</p> <p>“Port Adelaide members are all part of a big family,” says Koch. “And the fact that these scammers use my association with the club to prey on members is just abhorrent.”</p> <p>After losing her savings, Allison has been struggling to make ends meet, and is on a payment plan so she can stay as a member of the AFL club she loves.</p> <p>After learning of her story, Koch himself has stepped in and ensured she has lifelong membership.</p> <p>“It’s the least we can do,” says Koch to Allison. “Because, football has got to be your haven.”</p> <p>Allison is just one of the many victims of complex scams in Australia, with reporter Sarah Greenhalgh believes millions of dollars have been illegally stolen.</p> <p>“The scammers successfully prey on these people’s unique vulnerabilities and the victims’ lives have changed forever as a result,” she says.</p> <p><em>Image credits: 7News Spotlight</em></p>

Money & Banking

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War veteran loses $18,000 to Netflix scam

<p>Shane Arnold, 71, was left with nothing after he fell for an elaborate Netflix scam, allegedly run by a teenager. </p> <p>The war veteran was robbed of $18,000 when he thought he was entitled to a refund after receiving a fake Netflix email.</p> <p>After he entered his personal banking details, the accused scammer allegedly used this information to call Arnold the following day claiming to be a security officer from Commonwealth Bank.</p> <p>"(It was) extremely convincing," Arnold told <em>9News</em>. </p> <p>"He spoke in a posh English accent."</p> <p>Arnold was allegedly told by a 19-year-old, whose voice had been disguised with AI, that his account had been compromised and ordered to put his bank cards in a bag, to be collected by a driver.</p> <p>Hours later, the accused teen who is from Braybrook, Melbourne allegedly withdrew thousands of dollars from ATMs in Braybrook and West Footscray, and purchased dozens of gift cards from Kmart.</p> <p>He also allegedly filled up on fuel, bought a new iPhone, and some strawberry milk and ice cream. </p> <p>The teen has since been charged over the incident, but Arnold is still fighting hard to get his money back. </p> <p>"I've worked for 50-odd years to get that money," he told the publication, adding that he felt "like my heart had been ripped out".</p> <p>The senior also claimed that the bank was partly to blame, and has lodged a report to the Australian Financial Complaints Authority (AFCA) who are currently managing his case. </p> <p>Arnold added that Commonwealth Bank had only offered to reimburse him $1000, and said that everyone who'd been scammed deserved to have their money returned to them.</p> <p>"I hope all those people get their money back," he said.</p> <p>"None of them deserved to be scammed and none of them did anything wrong."</p> <p><em>Images: Nine News</em></p>

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"It was devastating": Grandfather loses $1 million in scam before his death

<p>A "vulnerable" and "lonely" grandfather lost over $1 million in a complex scam in the months before he died, with his son now issuing a warning to others. </p> <p>Adrian Heartsch was described by his family as a "frugal" man, who had no experience with online banking before becoming involved in the scam. </p> <p>“Unless he knew exactly what he was paying for – he wouldn’t pay for it,” his son Simon Heartsch told <em>A Current Affair</em>.</p> <p>“I said to him if somebody can scam you, they can scam anybody.”</p> <p>He soon connected with someone online, who called themselves a woman named Vida and charmed him with sweet talk and pet names, and soon earned his trust.</p> <p>“He wasn’t alone, but he was lonely. He had no company, he didn’t even have his dog anymore to talk to,” his son told <em>ACA</em>. “So I guess he’s vulnerable in that way.”</p> <p>The woman convinced Mr Heartsch to send her several Apple gift cards, claiming he would be given over $20 million worth of gold bars or gold bullion in return.</p> <p>She also promised the grandfather that she would come to Australia and live “happily ever after” with him. </p> <p>Simon only discovered the truth about his father's finance and the long-running scam when Adrian landed in hospital. </p> <p>“We brought up these emails that were just gobsmacking,” he said. “The story grew from $300,000 to $600,000 to up and up and up … over a million dollars.”</p> <p>The ruse had been going on for three years, and saw Mr Heartsch buy up to $10,000 worth of Apple gift cards from several shops in a single day. </p> <p>Simon said his father was “mortified” after learning the truth and didn’t want to pursue a case with the police.</p> <p>The scam cost the 77-year-old almost everything, robbing him of his savings, truck and caravan, leaving him with only his home. </p> <p>Shortly after, Mr Heartsch fell “sicker and sicker” as his health deteriorated, and he passed away a month after his family learned of the scam.</p> <p>“It was like all this was the nail in the coffin, it was devastating for him, his whole life savings he’s lost,” said Simon.</p> <p>Adrian's family went searching for answers, and with the help of a cyber security expert, discovered that the scammer was operating out of Ghana in West Africa. </p> <p>Following his father’s death, Simon urged others to watch out for loved ones who may be vulnerable to “horrible” scammers. </p> <p>“They’re ruining peoples’ lives. They’re speeding up people’s deaths,” he said. “They’re preying on the vulnerable.”</p> <p><em>Image credits: A Current Affair </em></p>

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“Unbelievably legitimate”: Deb Knight falls victim to popular scam

<p>Deb Knight has shared how she fell victim to a popular scam, losing $1,200 while trying to get Taylor Swift tickets for her daughter's birthday. </p> <p>Like many people around Australia, the veteran journalist was eager to get her hands on tickets to the highly anticipated Eras Tour as a once in a lifetime surprise for her eight-year-old daughter's birthday present.</p> <p>After missing out on tickets through all official channels, Deb thought hope was lost, until a friend reached out to her. </p> <p>“A really good friend, who I’ve known all my life, contacted me and said, ‘do you still want Taylor Swift tickets?’” Knight told <em>A Current Affair</em>.</p> <p>“It was my daughter’s eighth birthday and getting my hands on these tickets would be the best present ever."</p> <p>“My friend put me in contact with her friend who had the tickets – or so I thought.”</p> <p>Knight had received a phone call from her close friend who said her cousin was selling tickets, but unbeknownst to everyone involved, the friend’s Facebook account had been hacked. </p> <p>Deb promised to pay half the cost of the tickets as a bond, then pay the rest after she had seen the tickets, which she said looked “unbelievably legitimate". </p> <p>Tech expert Trevor Long joined Deb on <em>ACA</em>, and noticed one major error about the fake tickets. </p> <p>“The difference is a genuine Taylor Swift ticket in an Apple Wallet right now does not have that barcode.”</p> <p>Alarm bells started ringing for the veteran journalist when the so-called seller said the payment had not come through, but by then it was too late.</p> <p>Deb contacted her bank but it was too late to get her $1,200 back, and her hunt to find Taylor Swift tickets continued. </p> <p>“I realised I’d been scammed. I felt sick to the stomach, absolutely humiliated. I also felt embarrassed and ashamed,” she said.</p> <p>“I was reluctant to speak publicly about this but I think we’ve got to. We have to normalise it so people feel there’s less of a stigma about it."</p> <p>“It happens to everyone, even Deb Knight – it’s disgusting, what’s happening, so something needs to be done.”</p> <p>Police have warned Swifties who missed out on tickets to the singer’s upcoming tour not to fall prey to ticketing scams, and only to purchase tickets through official channels such as Ticketek marketplace. </p> <p>Since tickets for the Eras tour went on sale last June, and subsequently sold out in record timing, Victoria Police said there had been more than 250 reports of ticketing scams for Taylor Swift shows alone.</p> <p><em>Image credits: A Current Affair</em></p>

Money & Banking

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"Too good to be true": Bank teller saves couple from losing $40k

<p>A Tasmanian couple have been saved from losing $40k into an online investment scam after a bank teller noticed the red flags. </p> <p>The couple visited the NAB branch in Rosny, Hobart after their account was blocked during an attempt to transfer the money to an ‘online investment firm’ in Perth. </p> <p>The payment was the first of two instalments that they were set to pay the "firm" but NAB Customer Advisor Erin Bugg saved them from a massive loss. </p> <p>Bugg became suspicious of the firm after they promised a 12 per cent return on their term deposit  and a guaranteed pay out if the firm went bust. </p> <p>“If there was a scam red flags bingo card, ‘online investment opportunity’ would be top of the list,”  the NAB Customer Advisor said. </p> <p>“Immediately, alarm bells went off for me. It sounded like an investment scam and I was concerned this couple could lose their life savings.” </p> <p>The couple, however, insisted that they weren't being scammed so Bugg decided to look into the matter further and found a website and article about the firm. </p> <p>When she looked into the rates they offered she realised it “was literally too good to be true." </p> <p>“No one likes to be told they’re being lied to, especially when they feel like they’ve done all the right things. They had done their own research, and even spoken to the company on the phone,” she said. </p> <p>She added that "alarm bells" started ringing when the wife explained that a man from the firm kept calling her to thank her for the investment and encourage her to open an account. </p> <p>The couple then rang the "firm" in front of Bugg to try and convince her it was real. </p> <p>“I declined to speak to the ‘firm’, but I could hear them telling the customers, ‘Oh, NAB always flags us as a scam’,’”  she recalled. </p> <p>NAB’s fraud team then informed them that the firm had a bank account at another bank, and to call the bank to confirm whether it was legit. </p> <p>After calling the other bank, they found that the account was not connected to the investment firm and suggested them to not transfer anything. </p> <p>“It was such a relief to hear from the customer that they’d avoided being scammed,” Bugg said. </p> <p>This comes after Scamwatch received  over 7,000 reports of investment scams collectively costing Aussies  over $275 million in the last year. </p> <p><em>Image: NAB </em></p>

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Aussie grandma and former Greens candidate jailed in Japan claims she was scammed

<p>Donna Nelson, a 57-year-old Perth grandmother, has found herself entangled in a nightmarish situation in a Japanese prison, accused of a crime she vehemently denies.</p> <p>Nelson, an Aboriginal health advocate and former Greens candidate, has been incarcerated for nearly a year without a trial date set, facing allegations of attempting to smuggle two kilograms of meth into Japan. However, her plight is not as straightforward as it may seem, and her family and legal team are tirelessly fighting to clear her name.</p> <p>The ordeal began on January 4, when Nelson was arrested at Narita Airport in Tokyo. Authorities claimed to have discovered drugs concealed within a false compartment in her luggage. According to the prosecution, a customs officer suspected her of acting suspiciously. But the narrative has taken a complex turn as Nelson's defence team unveiled a shocking revelation: she alleges she was deceived and manipulated by a Nigerian scammer who had groomed her for two years.</p> <p>Since her arrest, Nelson has been confined to Chibu prison, located an hour outside Tokyo. Her living conditions are appalling; she spends 23 hours a day isolated in her cell, showers are allowed only every three days, and communication with other inmates and visitors is strictly prohibited. This form of treatment is a reflection of Japan's infamous "hostage justice" strategy, aimed at coercing confessions from detainees.</p> <p>The only individuals granted access to Nelson are her lawyers, Australian embassy representatives, and a pastor. Legal representatives have identified a significant issue with translation throughout the case, and it could very well hinge on an inaccurate translation by the customs officer at the time of her arrest.</p> <p>Rie Nishida from Shinjuku International Law Firm, one of Nelson's lawyers, explained, "The main evidence from the prosecution is mainly a customs officer who said she acted suspiciously. There's a lot of mistranslation that's also the difficulty in this case."</p> <p>This mistranslation issue is not trivial; it extends to the messages exchanged between Nelson and the man she believed she had a romantic connection with, who ultimately turned out to be a scammer.</p> <p>Matthew Owens, another member of the legal team and a translator for the case, noted, "Some of them were completely wrongly translated, so we had to re-translate those messages and submit them back to the prosecutor."</p> <p>Nelson remains steadfast in her conviction that she is innocent of the accusations against her. Her lawyer,  Owens, relayed her message, saying, "Donna wants to say that she is going to be able to prove her innocence, she's 100 per cent confident of that, and she wants everyone in Australia and the world to know she is innocent."</p> <p>If found guilty, Nelson could face a harrowing 20-year sentence in a Japanese prison, a terrifying prospect for both her and her family. Her five daughters and grandchildren are distraught, but they are not giving up the fight to prove her innocence. They believe they have evidence to substantiate the claim that she was scammed and unjustly accused.</p> <p><em>Image: Australian Greens</em></p>

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Widow "cranky" after Qantas denied late husband's points claim

<p>A widowed grandmother has been left frustrated after Qantas refused to let her claim the 6,800 frequent flyer points in her late husband's account. </p> <p>72-year-old Rhonda told <em>Yahoo</em> that she reached out to the airline after Brian - her husband of 52 years - passed away in May.</p> <p>Rhonda hoped to claim his frequent flyer points, but was met with a brutal rejection letter instead.</p> <p>While they offered their "sincere condolences", it also stated Qantas' "terms and conditions" didn't allow such a transfer, and Rhonda was asked to send through a copy of Brian's death certificate so they could close his account. </p> <p>"I know it's not a lot of points but it's the principle of it because, damn, you get hardly anything out of it anyway," she told <em>Yahoo</em>. </p> <p>"I just thought it would naturally come to me so, once I told them he passed away, I could've easily gone in and transferred them to myself without telling them but I wanted to do the right thing."</p> <p>Four months later, Qantas announced that from October they would change their policy to allow next of kin to claim frequent flyer points. </p> <p>When Rhonda heard about this, she reached out to the airline again.</p> <p>"I immediately wrote back and said that, 'After hearing the news item, I was under the impression you were now looking at this'," she said. </p> <p>"I haven't heard a word back since. I don't know if they're just ignoring me.</p> <p>"I've just had enough," she added. </p> <p>The grandmother-of-five added that she was "cranky" with the airline. </p> <p>"Everywhere I turn there's a barrier, and what's 6,800 points to them? </p> <p>"They are trying to keep their reputation intact and until I heard that announcement I was done with it. Now I still haven't heard and I am cranky about it," she concluded. </p> <p>Fortunately, after Rhonda shared her complaints with the media, Qantas eventually credited her the points, although she remains unimpressed with the "ridiculous" process. </p> <p>A Qantas spokesperson has also offered their sincere apologies to Rhonda. </p> <p>"Our customer team have been in contact with her to advise that her husbands' points have now been transferred to her frequent flyer account," they said. </p> <p>Rhonda said that she hopes to use the points for a holiday and explore the outback in the iconic <em>The Ghan</em> train next year. </p> <p><em>Image: Daily Mail/ Getty</em></p> <p> </p>

Travel Trouble

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93-year-old widower with dementia to get kicked out of his home of 60 years

<p>A widower with dementia has been told to pack up his belongings and leave his Brisbane home of 60 years to make way for a school drop-off zone. </p> <p>Trevor Connolly, 93, had no plans on leaving his Coorparoo home in Brisbane's south-east, until a notification of resumption, also known as a compulsory acquisition letter, arrived in his mailbox in October with notice he needs to leave before Christmas.</p> <p>The letter notified Connolly of the Department of Education's plans to forcibly acquire their home and build a new school. </p> <p>The movement of the school is a knock-on effect of Brisbane's expansion plans to accommodate the hosting the 2032 Olympics. </p> <p>The expansion is resulting in the demolition of the heritage-listed East Brisbane State School, which is being rebuilt on the site of the Coorparoo Secondary College.</p> <p>Mr Connolly's home is the last domino to fall in the construction plans, having been designated to be demolished and turned into a drop-off zone for the new school.</p> <p>The 93-year-old widower described the state's decision to acquire his home as "lunacy" and "madness", saying there are numerous other properties they could have chosen.</p> <p>"You feel so useless, what can you do about it?" Connolly told <em>7News</em>.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/CynVcsMpiiW/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/CynVcsMpiiW/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by 7NEWS Queensland (@7newsqueensland)</a></p> </div> </blockquote> <p>"There's no need to knock the house down, there's plenty of room next door."</p> <p>He said the idea of moving out of the house he has called home for over half-a-century as "a heck of a change to even think about". </p> <p>His daughter, Anne, didn't mince words when speaking about the state's Department of Education's plans, describing them as "quite brutal really, and insensitive".</p> <p>Mr Connolly and the department are yet to enter negotiations into compensation for the widower's property, while a spokesperson for the Queensland Department of Education said, "Decisions to acquire land are not taken lightly."</p> <p><em>Image credits: Seven</em></p>

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"Unfair and unbearable": Jock Zonfrillo's widow shares emotional family milestone

<p>Jock Zonfrillo's widow has shared another first for their grieving family, as she told of Jock's "unbearable" absence at their child's birthday party. </p> <p>Lauren Fried, Jock's wife who now runs his Instagram account, posted a series of photos from her daughter Isla's first birthday without her "Papa". </p> <p>Lauren reflected on the emotional day, and the reality of her late husband not being there with their family.</p> <p>In a lengthy caption, she wrote, "We had Isla’s first birthday party without her Papa." </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/Cx6RTwCvnIP/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/Cx6RTwCvnIP/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Jock Zonfrillo (posts by Loz) (@zonfrillo)</a></p> </div> </blockquote> <p>She went on to explain what previous birthdays were like before Jock's sudden passing, writing, "Jock would have been up all night the day before, the first one out of bed in the morning. Menu planning for weeks."</p> <p>"Then I would have fallen asleep on Jock’s chest after the party, talking through how it went, if Isla had a good time, did people eat and drink enough, would she remember any of it."</p> <p>Lauren then explained how this year's party looked to their grieving family, explaining, "This year I did a BBQ and the rest of the food was outsourced to my sister and Mark. [Ava Zonfrillo] blew up the balloons. Uber delivered the cake. I cried as I dressed the kids. I fell asleep without Jock."</p> <p>She went on to share how bittersweet the day was, saying, "For Jock to miss these days seems unfair and unbearable, and another of the firsts we are pushing through as a family."</p> <p>Despite their grief, Lauren said their family is slowly starting to heal.</p> <p>"Our little ones are finding joy again, they are being the happy and cheeky children they always were, and I’m grateful that life keeps dragging us forward day by day."</p> <p>Commenters shared their support for the family, with one writing, “Firsts are the hardest, it’s like losing them all over again 😔. Keep being strong for you, your family and the gorgeous children you had with Jock.”</p> <p>Jock Zonfrillo was <a href="https://oversixty.com.au/news/news/shattered-hearts-culinary-world-mourns-tragic-death-of-jock-zonfrillo" target="_blank" rel="noopener">found dead</a> in a hotel room in the Melbourne suburb of Carlton on April 30th after police were called for a welfare check.</p> <p><em>Image credits: Instagram</em></p>

Family & Pets

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1 in 6 older adults fall victim to impersonation scams

<p>More older adults are likely to fall victim to scams than are currently recognised according to new US research. The problems are global. </p> <div class="copy"> <p>A research team from Rush University Medical Center in Chicago, US, says older Americans who aren’t cognitively impeded, are also at risk.  </p> <p>In their study <a href="https://10.1001/jamanetworkopen.2023.35319" target="_blank" rel="noreferrer noopener">published</a> today in <em>JAMA Network Open</em>, the group reports on a behavioural experiment where they targeted 644 adults aged 64-104 in Rush’s Memory and Aging Project – a local scheme that draws on participants from metropolitan Chicago to participate in research – with a pitch mimicking a real-world impersonation scam. </p> <p>The study’s fictitious ‘US Retirement Protection Task Force’ pitched itself to participants as a government social security initiative.  </p> <p>This USRPTF told participants via either post, email or a telephone call there’d been irregular activity on their Medicare or social security file and the inquiry was a routine account security check. As part of this, the fake agency asked participants to call a telephone hotline or login to a provided website to provide their details.  </p> <p>Over two-thirds of the study failed to respond to any attempts to obtain information by the phoney scheme.  </p> <p>The remainder were evenly split by either responding to requests for contact, but expressing scepticism at the authenticity of the USRPTF, or by responding and engaging with the request for information.  </p> <p>Those who were engaged with the request for information, but expressed doubts, were also those with the highest cognitive performance, and lowest proportion of dementia. They were also the most financially literate participants, while those who provided their details had the lowest literacy. </p> <p>Those who provided details were also found to have the lowest scam awareness of all participants.  </p> <p>Among this group, 1 in 10 willingly provided personal information and 1 in 5 provided details of their social security number.  </p> <p>“If extrapolated to a population level, these numbers are astounding and suggest that a very large number of older adults are at risk of victimisation,” the authors say. </p> <p>They also note that, given the use of a fictitious US government organisation name, the number of people vulnerable to well-organised scams is likely much higher.  </p> <p>Last year, the US National Council on Aging reported 92,371 older Americans were defrauded of a total of US$1.7 billion. Most were victims of government department impersonation, sweepstakes and robocall scams. Often such scams will simply demand payment while ‘spoofing’ the phone number of a government agency to add the veil of legitimacy. </p> <p>It’s a similar story around the world. This year, the Australian Competition and Consumer Commission found Australians lost a record $3.1 billion last year, mostly via phone scams. Australians over 65 years of age accounted for a quarter of losses and reports.  </p> <p>The UK’s Action Fraud initiative found Britons lost about ₤2.35 billion in the 2020/21 financial year, with those aged 50-69 most susceptible to falling victim.  </p> <div> <p align="center"><noscript data-spai="1">&amp;lt;img decoding="async" class="aligncenter size-full wp-image-198773" src="https://cdn.shortpixel.ai/spai/q_lossy+ret_img+to_auto/cosmosmagazine.com/wp-content/uploads/2023/09/Issue-100-embed.jpg" data-spai-egr="1" alt="Subscribe to our quarterly print magazine" width="600" height="154" title="1 in 6 older adults fall victim to impersonation scams 2"&amp;gt;</noscript></p> </div> <p><em>Image credits: Getty Images</em></p> <p><em><a href="https://cosmosmagazine.com/people/society/1-in-6-older-adults-fall-victim-to-impersonation-scams/">This article</a> was originally published on <a href="https://cosmosmagazine.com">Cosmos Magazine</a> and was written by <a href="null">Cosmos</a>. </em></p> </div>

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Hilarious reason dad couldn't be fooled by online scam

<p>One savvy dad has outwitted a scammer who posed as his daughter, after the scammer made one hilarious error. </p> <p>Ian Whitworth, a dad from Sydney, took to his LinkedIn page to share the message a scammer texted him in a classic phishing scam that targets parents. </p> <p>He shared the photo of what he thought was the "funniest phishing text any parent has ever received".</p> <p>The text read, "Hey dad, dropped my phone in the sink while doing the dishes. Its unresponsive this is my new number for now just text me here x."</p> <p>Despite the terrible grammar and punctuation that would immediately alert anyone to the possibility of a scam, it was something else that caught the dad's attention. </p> <p>Instead, Whitworth said it was the fact his daughter would never do the chore mentioned by the scammers.</p> <p>Still, he thought it was worth sharing a photo of the text in a bid to warn others, which he uploaded along with the comment, "Cybersecurity update. I just got this."</p> <p>"Perhaps the funniest phishing txt any parent has ever received. 'Doing the dishes', yeah, for sure."</p> <p>In a reply to one of the people who commented on his post, Whitworth joked that his daughter "at age four emerged from my parents' kitchen with a shocked look on her face. 'What's pop doing?'. He was washing up in the sink."</p> <p>Another commenter wrote, "Haha! There is NO WAY this is from my son or daughter, that's for sure."</p> <p>Another commenter said the giveaway that it wasn't from his own child was that they didn't immediately ask for money, to which Whitworth replied, "Ha, yeah, the phishers are like the seven step ladder of confidence before the money issue gets raised. Actual kids: MONEY NOW."</p> <p>According to the federal government's Scamwatch website run by the Australian Competition and Consumer Commission (ACCC), the "Friends/Family Hi Mum" impersonation scam was common.</p> <p>"Scammers send messages pretending to be a family member or a friend desperate for money," it said.</p> <p>"They say they have a new phone and they need you to pay money to help them out of a crisis."</p> <p>Scamwatch warns: "Don't assume a person you are dealing with is who they say they are" and offers the following advice.</p> <p>"If someone you know sends a message to say they have a new phone number, try to call them on the existing number you have for them, or message them on the new number with a question only they would know the answer to," it said.</p> <p>"That way you will know if they are who they say they are."</p> <p><em>Image credits: Getty Images / LinkedIn</em></p>

Legal

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"Ignore, delete and report": Cruel Medicare scam on the rise

<p>The Australian Competition and Consumer Commission’s Scamwatch has warned Aussies against a suspicious Medicare email going around claiming that their services have been suspended. </p> <p>The email states that Medicare services have been suspended because of incomplete customer medical records and contains a link for them to update their medical records to access the service. </p> <p>“Fake emails impersonating Medicare are doing the rounds claiming Medicare services have been suspended," a spokesperson for the consumer watchdog wrote in a tweet.</p> <p>“Ignore the email and the instruction to reactivate your Medicare services — it’s a scam.”</p> <p>"Ignore, delete, and report to Scamwatch." </p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en"><a href="https://twitter.com/hashtag/scamalert?src=hash&ref_src=twsrc%5Etfw">#scamalert</a>: Fake emails impersonating Medicare are doing the rounds claiming Medicare services have been suspended. <br />Ignore the email and the instruction to reactivate your Medicare services - it's a scam. <br />Ignore, delete, and report to Scamwatch <a href="https://t.co/qPicjZTOSW">https://t.co/qPicjZTOSW</a> <a href="https://t.co/8UhY7JnlFk">pic.twitter.com/8UhY7JnlFk</a></p> <p>— NASC Scamwatch (@Scamwatch_gov) <a href="https://twitter.com/Scamwatch_gov/status/1689849418793566208?ref_src=twsrc%5Etfw">August 11, 2023</a></p></blockquote> <p>Services Australia also advised customers to beware of emails and texts that sound urgent, make promises of financial benefit, and threaten with fines, debts or jail. </p> <p>“If you’ve clicked on a suspicious link or given your personal information to a scammer, call our <a href="https://www.servicesaustralia.gov.au/phone-us?context=64107" target="_blank" rel="noopener">Scams and Identity Theft Helpdesk</a>,” the website states. </p> <p><em>Image: Getty</em></p>

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The $500 million ATO fraud highlights flaws in the myGov ID system. Here’s how to keep your data safe

<p><em><a href="https://theconversation.com/profiles/rob-nicholls-91073">Rob Nicholls</a>, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p>The Australian Tax Office (ATO) paid out more than half a billion dollars to cyber criminals between July 2021 and February 2023, according to an <a href="https://www.abc.net.au/news/2023-07-26/ato-reveals-cost-of-mygov-tax-identity-crime-fraud/102632572">ABC report</a>.</p> <p>Most of the payments were for small amounts (less than A$5,000) and were not flagged by the ATO’s own monitoring systems.</p> <p>The fraudsters exploited a weakness in the identification system used by the myGov online portal to redirect other people’s tax refunds to their own bank accounts.</p> <p>The good news is there’s plenty the federal government can do to crack down on this kind of fraud – and that you can do to keep your own payments secure.</p> <h2>How these scams work</h2> <p>Setting up a myGov account or a myGov ID requires proof of identity in the form of “<a href="https://www.afp.gov.au/sites/default/files/PDF/NPC-100PointChecklist-18042019.pdf">100 points of ID</a>”. It usually means either a passport and a driver’s licence or a driver’s licence, a Medicare card, and a bank statement.</p> <p>Once a myGov account is created, linking it to your tax records requires two of the following: an ATO assessment, bank account details, a payslip, a Centrelink payment, or a super account.</p> <p>These documents were precisely the ones targeted in three large data breaches in the past year: at <a href="https://theconversation.com/what-does-the-optus-data-breach-mean-for-you-and-how-can-you-protect-yourself-a-step-by-step-guide-191332">Optus</a>, at <a href="https://theconversation.com/medibank-hackers-are-now-releasing-stolen-data-on-the-dark-web-if-youre-affected-heres-what-you-need-to-know-194340">Medibank</a>, and at <a href="https://asic.gov.au/about-asic/news-centre/news-items/guidance-for-consumers-impacted-by-the-latitude-financial-services-data-breach/">Latitude Financial</a>.</p> <p>In this scam, the cyber criminal creates a fake myGov account using the stolen documents. If they can also get enough information to link to the ATO or your Tax File Number, they can then change bank account details to have your tax rebate paid to their account.</p> <p>It is a sadly simple scam.</p> <h2>How government can improve</h2> <p>One of the issues here is quite astounding. The ATO knows where salaries are paid, via the “<a href="https://www.ato.gov.au/business/single-touch-payroll/what-is-stp-/">single touch</a>” payroll system. This ensures salaries, tax and superannuation contributions are all paid at once.</p> <p>Most people who have received a tax refund will have provided bank account details where that payment can be made. Indeed, many people use precisely those bank account details to identify themselves to myGov.</p> <p>At present, those bank details can be changed within myGov without any further ado. If the ATO simply checked with the individual via another channel when bank account details are changed, this fraud could be prevented. It might be sensible to check with the individual’s employer as well.</p> <p>Part of the problem is the ATO has not been very transparent about the risks. If these risks were clearly set out, then calls for changes to ATO procedures would have been loud and clear from the cyber security community.</p> <p>The ATO is usually good at identifying when a cyber security incident may lead to fraud. For example, when the recruitment software company <a href="https://www.abc.net.au/news/2018-06-06/australian-data-may-be-compromised-in-pageup-security-breach/9840048?itm_campaign=newsapp">PageUp was hacked in 2018</a>, the ATO required people who may have been affected to reconfirm their identities. This was done without public commentary and represents sound practice.</p> <p>Sadly, the millions of records stolen in the Optus, Medibank and Latitude Financial breaches have not led to a similar level of vigilance.</p> <p>Another action the ATO could take would be to check when a single set of bank account details is associated with more than one myGov account.</p> <p>A national digital identity would also help. However, this system has been in development for years, is not universally popular, and may well be <a href="https://www.themandarin.com.au/226280-gallagher-warns-community-support-for-digital-identity-not-ubiquitous/">delayed</a> until after the federal election due in 2024.</p> <h2>Protecting yourself</h2> <p>The most important thing to do is make sure the ATO does not use a bank account number other than yours. As long as the ATO only has your bank account number to transfer your tax rebate, this scam does not work.</p> <p>It also helps to protect your Tax File Number. There are only four groups that ever need this number.</p> <p>The first is the ATO itself. The second is your employer. However, remember you do not need to give your TFN to a prospective employer, and your employer only needs your TFN <em>after</em> you have started work.</p> <p>Your super fund and your bank may ask for your TFN. However, providing your TFN to your super fund or bank is optional – it just makes things easier, as otherwise they will withhold tax which you will need to claim back later.</p> <p>Of course, all the usual data safety issues still apply. Don’t share your driver’s licence details without good reason. Take similar care with your passport. Your Medicare card is for health services and does not need to be shared widely.</p> <p>Don’t open emails from people you do not know. Never click links in messages unless you are sure they are safe. Most importantly, know your bank will not send you emails containing links, nor will the ATO.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/210459/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/rob-nicholls-91073">Rob Nicholls</a>, Associate professor of regulation and governance, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p><em>Image </em><em>credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-500-million-ato-fraud-highlights-flaws-in-the-mygov-id-system-heres-how-to-keep-your-data-safe-210459">original article</a>.</em></p>

Technology

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"The last one he wore": Jock Zonfrillo’s widow shares heartbreaking funeral detail

<p dir="ltr">Jock Zonfrillo’s widow Lauren Fried has shared another bittersweet update revealing that she wore her husband’s iconic Scottish tartan scarf to his funeral in May.</p> <p dir="ltr">Fried took to Instagram to share a gallery of photos of her late husband wearing the scarf during the <a href="https://www.oversixty.com.au/entertainment/tv/far-out-i-did-it-masterchef-winner-crowned" target="_blank" rel="noopener"><em>MasterChef</em> season finale</a>, with a heartbreaking caption.</p> <p dir="ltr">“What a gorgeous man, alway happiest in his kilt,” she wrote.</p> <p dir="ltr">“This is the fly plaid (tartan over his shoulder) that I chose to wear to Jock’s funeral, the last one he wore,” she added.</p> <p dir="ltr">Many of the <em>MasterChef</em> judge’s celebrity friends took to the comments to show their support.</p> <p dir="ltr">“Missing his smile and energy so much,” commented fellow <em>MasterChef</em> judge Andy Allen, while celebrity chef Gordon Ramsay added a love heart emoji.</p> <p dir="ltr">Season 13 <em>MasterChef</em> contestant Dan Dumbrell also shared a bunch of red love heart emojis.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/Cu3aoIDg99G/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/Cu3aoIDg99G/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Jock Zonfrillo (posts by Loz) (@zonfrillo)</a></p> </div> </blockquote> <p dir="ltr">Chantelle Otten, sexologist and girlfriend of Paralympian Dylan Alcott, simply commented: “A beautiful man. A very sad time.”</p> <p dir="ltr">Fans also shared their support and how emotional the final episode of this year’s MasterChef was.</p> <p dir="ltr">“Was extremely emotional, so very moving seeing you wear his tartan on your shoulder carrying your husband's coffin. Wishing you all the courage &amp; strength over the years to come Loz,” wrote one fan.</p> <p dir="ltr">“Kept it together for the whole episode... until the video right at the end. I just bawled.</p> <p dir="ltr">“Jock was a shining example of what it can look like when men show their emotions, are empathetic, vulnerable, supportive and inclusive. Much love to you, Jock's family as well as the Masterchef family ❤️🖤” commented another.</p> <p dir="ltr">“My heart breaks for you guys Loz. Thank you for being so open with your sharing. Jock’s fans (myself included) are so appreciative. It makes us feel like he’s still here,” wrote a third.</p> <p dir="ltr">“I was sobbing watching the last episode. Still can’t believe he’s gone,” commented a fourth.</p> <p><em>Images: Instagram</em></p>

Family & Pets

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"Entitled" widow sparks outrage over age pension question

<p>An elderly widow has been slammed for writing in to a financial column asking for advice, despite being very well-off.</p> <p>The 88-year-old (NOT pictured here) wrote in to Nine newspapers’ columnist Noel Whittaker asking for advice on how to access a pension after the death of her husband. </p> <p>“My husband and I received a part pension but he passed away and I now have all the assets but no pension,” she wrote to Whittaker’s <a title="www.smh.com.au" href="https://www.smh.com.au/money/super-and-retirement/i-lost-my-pension-when-my-husband-died-can-i-get-it-back-20230718-p5dp2g.html" target="_blank" rel="noopener">Ask Noel </a>column. </p> <p>“I am 88 and own my own home. I have $680,000 in savings and $180,000 in shares. My income is $25,000 p.a. is there anything I can do to get a part pension?”</p> <p>While the question seemed innocent enough, many Aussies were infuriated by the woman's query, sparking outrage on social media.</p> <p>One person pointed out how well off the woman was, mockingly saying, "We have $1m in assets. Can we get the age pension?”  </p> <p>Another person wrote, “Lady you’re 88, where are you getting 25k per year if not investments? You’ll be fine, Karen.”</p> <p>The pile-on continued, with plenty more slamming the woman for being “entitled”, greedy, and mocking her for wanting even more money than she already had to spend over her remaining years.</p> <p>One person added, “How much longer does this person think they’re going to live that they need more than $1 million …”</p> <p>Another person offered their own advice if the last needed more money, encouraging her to use her $680,000 savings, saying "That's what it's there for."</p> <p>Another person summed it up by writing, “The problem with old people these days is they’re too entitled. Back in my day, old people reused their tea bags and were grateful.”</p> <p>Many even commented that the question was the exact kind of “fake” submission dreamt up for columnists to “enrage readers”, and someone posed their own mock question to Whittaker to point out how ludicrous the woman's question was. </p> <p>“I own my own home, have 6 million ingots in assets, and my income is several gold bullion per month. I am 300 years old. I am a fire-breathing dragon. Can I claim the part pension?” they wrote.</p> <p><em>Image credits: Getty Images</em></p>

Retirement Income

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Facebook Messenger scams are on the rise – here’s how to protect yourself

<p><strong>Facebook Messenger scams prey on our vulnerabilities</strong></p> <p>Scams through Facebook’s Messenger platform are being reported at higher rates than ever before, according to AARP, citing its own data as well as that of the government. Since Facebook’s early days, cybercriminals have been mining Facebook’s direct-messaging capabilities to scam unsuspecting victims out of money. One of the earliest Facebook Messenger scams involved a message, purportedly from a friend, claiming they were stuck in a foreign country and in desperate need of immediate financial assistance to get out. It wasn’t really the friend, however, but rather a scammer who had hacked into the friend’s account. </p> <p>Imposter scams such as “the friend in a foreign country” have evolved and proliferated over the years. The common thread is the scammer either creates an account impersonating an actual Facebook account or hacks into an existing Facebook account. In either case, the scammer then uses the fake/hacked account to send private messages to the account holder’s friends that elicit either money or personal information. The messages vary, but all are designed to prey on our human vulnerabilities, including:</p> <ul> <li>the desire to be a “hero”</li> <li>the desire to appear “generous”</li> <li>the desire to win “free money”</li> <li>the desire to be loved and admired</li> <li>the desire to avoid shame or punishment</li> </ul> <p>If a scammer tries to message you, report them, Facebook advises, but that begs the larger question of how does one recognise a Facebook Messenger scam?</p> <p><strong>Current Messenger Facebook scams</strong></p> <p>According to Facebook and our cybersecurity experts, here are the most common Facebook Messenger scams today:</p> <p><span style="text-decoration: underline;"><em>Romance scams</em></span>. Preying on our desire to be loved and admired, romance scammers appear as attractive strangers with sad stories and a desire to love and be loved. The most effective romance scammers will friend a number of mutual friends before reaching out to any of them, in an attempt to make themselves seem less like strangers and more like people in the same social network. Many use photos they’ve stolen off the Internet and many pose as members of the military or as doctors, in an attempt to inspire trust, admiration, and even authority. What they all have in common is they can’t meet you just yet because they’re somewhere far away, and although it may take a bit of time, even as much as several weeks, they will eventually ask you to send money so that they can come to see you.</p> <p><span style="text-decoration: underline;"><em>Lottery scams</em></span>. Preying on our desire for “free money,” lottery scammers appear as friends or organisations who are thrilled to tell you you’ve won money in some lottery or contest. The common thread? It’s a contest you have no recollection of having entered and to get the prize, you’ll have to either pay a fee or “refundable” advance or provide personal information.</p> <p><span style="text-decoration: underline;"><em>Inheritance scams</em></span>. Also preying on our desire for free money, inheritance scammers claim to be lawyers or others who represent someone who has died and supposedly left you their estate or some portion of it – but first, you’ll have to fork over some money or personal information.</p> <p><span style="text-decoration: underline;"><em>Loan scams</em></span>. Another variation on the “free money” theme is the loan scam, whereby the scammer promises low-interest loans with no money down – except for a “refundable” application fee. Facebook points out that loan scammers may send messages via Messenger and also leave posts and comments on Pages and in Groups to legitimise themselves. However, legitimate lenders wouldn’t offer loans via Facebook Messenger, nor would they ask you for money to proceed with a loan application.</p> <p><span style="text-decoration: underline;"><em>Donation scams</em></span>. Facebook specifically warns users to watch out for “famous people” or people claiming to represent a charity hitting them up for a donation. Donation scams, which are easy money for a scammer because they are a direct request for payment, prey on our desire to be perceived, or to perceive ourselves, as generous.</p> <p><span style="text-decoration: underline;"><em>“Hey, is this you?” scams</em></span>. Consumer Affairs warns of this “phishing scam” that uses the threat of shame to goad you into giving up personal information. The scammer hacks into one of your Facebook friend’s Messenger accounts and sends you a video, asking if it’s really you in the video, and implying there’s something in the video that could embarrass you. If you ever get a message like this, Consumer Affairs urges you to ignore and delete it to avoid giving away personal information or introducing a virus onto your computer.</p> <p><strong>Red flags to watch out for</strong></p> <p>Unfortunately, Facebook Messenger scams evolve rapidly (as soon as we suss them out, there are several more to replace them). So, it’s a good idea to be aware of these warning signs that we culled from our experts:</p> <p><span style="text-decoration: underline;"><em>Someone is asking you for money</em></span>. While Facebook warns specifically against strangers asking for money, Rachel Wilson, investigative coordinator for The Smith Investigation Agency, points out to Reader’s Digest that any time anyone asks you for money over Messenger, it’s immediately suspect. “If friends or family ask you to help them in an emergency, always call to speak with them personally to confirm that the message originated with them.”</p> <p><span style="text-decoration: underline;"><em>Someone is getting a little too personal</em></span>. When someone sends you a message requesting personal information, especially financial information, it should be considered suspicious, advises Sean Messier, credit industry analyst for Credit Card Insider. Messier suggests not revealing any such information until you’re certain the message-sender is who they claim to be, but it’s probably also a good idea to never reveal any such information over Messenger at all.</p> <p><span style="text-decoration: underline;"><em>Someone is offering something for free</em></span>. You know how they say there’s no such thing as a free lunch? Well, there’s no such thing as free money on Facebook, points out Robert Siciliano, security expert. This is true for any kind of “free money” Messenger message, including those involving lotteries, loans, contest winnings, inheritances, lost bank accounts, and reimbursements of money owed.</p> <p><span style="text-decoration: underline;"><em>Someone who wants to take the conversation off Facebook (to text or email, etc)</em></span>. Facebook warns against taking conversations off Facebook unless you’re absolutely certain, beyond a shadow of a doubt, the message sender is who they say they are.</p> <p><span style="text-decoration: underline;"><em>Messages that seem out of character for the sender</em></span>. If a message seems “out of the norm” for the sender, trust your instincts and ignore it. This is doubly true if the message includes an attachment. Be very wary of opening attachments in general, and particularly if something seems “off” about the message or the sender.</p> <p><span style="text-decoration: underline;"><em>Messages rife with spelling and grammatical errors</em></span>. Facebook points out that when a message is filled with typos and grammatical errors, you should have your guard up. A single typo is one thing, but things like the misspelling of names and places are a big red flag.</p> <p><span style="text-decoration: underline;"><em>Messages from new accounts with few friends</em></span>. Roger Thompson, CEO of Thompson Cybersecurity Labs, points out that new accounts with few friends should always be considered suspicious until confirmed otherwise. Friend requests from such accounts and from duplicate friend accounts should be considered suspect as well.</p> <p>To avoid getting hacked (and used by a cybercriminal in an imposter scam), Wilson recommends updating your social media passwords regularly and always use two-factor authentication. She also notes that with Facebook use increasing among seniors, it would be a good deed to speak to older family members about Messenger scams and how to avoid them.</p> <p><em>Image credits: Getty Images </em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/true-stories-lifestyle/science-technology/facebook-messenger-scams-are-on-the-rise-heres-how-to-protect-yourself" target="_blank" rel="noopener">Reader's Digest</a>.</em></p>

Technology

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Australia can learn from the UK’s experience by making banks pay for scam losses

<p><em><a href="https://theconversation.com/profiles/muhammad-al-mamun-1454182">Muhammad Al Mamun</a>, <a href="https://theconversation.com/institutions/la-trobe-university-842">La Trobe University</a></em></p> <p>British banks will soon be required to reimburse customers who fall victim to authorised push payment fraud – where a scammer convinces you to authorise a payment, generally by masquerading as a legitimate business or person.</p> <p>The new rules from the UK’s <a href="https://www.psr.org.uk/">Payment Systems Regulator</a> are intended to incentivise all businesses involved in payments to take more action against scam activity, with reimbursement costs split 50:50 between the bank that sends and the bank that receives the payment.</p> <p>There is a strong case that banks and other payment providers in Australia (and New Zealand) should be made to do the same. Scam-related losses are soaring, and banks are falling short of detecting, stopping and recovering losses.</p> <p>In 2022 Australians <a href="https://www.accc.gov.au/system/files/Targeting%20scams%202022.pdf">lost at least $3.1 billion</a> to scams – an 80% increase on 2021. The Australian Competition and Consumer Commission says the actual losses were far higher, because about 30% of victims don’t report their loss to anyone.</p> <p>While the biggest losses came from investment scams (totalling $1.5 billion), payment redirection scams – where a scammer impersonates a business or individual asking for payment – amounted to A$224 million.</p> <p>Among the most vulnerable groups are older people (25% of losses were reported by those aged 65+), people with a disability (6% of reported losses), and people from culturally and linguistically diverse communities (almost 10% of reported losses).</p> <h2>What are Australian banks doing?</h2> <p>No regulations oblige Australian banks to reimburse scam victims, though some banks have self-governed reimbursement policies.</p> <p>While banks have dedicated fraud teams to prevent scams and support victims, the most recent review of the four major banks’ processes by the Australian Investments and Securities Commission, <a href="https://download.asic.gov.au/media/mbhoz0pc/rep761-published-20-april-2023.pdf">published in April</a>, says they detected and stopped just 13% of scam payments.</p> <p>Reimbursement policies and practices varied from bank to bank but the overall rate was low – ranging from 2% to 5%.</p> <p>The review described the banks’ approaches to liability, reimbursement and compensation as “inconsistent and generally very narrow”.</p> <h2>Why the UK has made banks responsible</h2> <p>The greater obligations being imposed on British banks follows attempts by the UK’s <a href="https://www.psr.org.uk/">Payment Systems Regulator</a> to improve consumer protections through a voluntary code of conduct.</p> <p>Introduced in May 2019, this voluntary code was intended, under certain conditions, to ensure the reimbursement of victims of “authorised push payment” scams. These conditions included the customer taking reasonable care and notifying any scam incident to the bank.</p> <p>It had modest success, with <a href="https://www.psr.org.uk/news-and-updates/latest-news/news/psr-sets-out-proposals-to-give-greater-protection-against-app-scams/">46% of reported scam losses</a> being reimbursed between 2020 and 2022.</p> <p>But the Payment Systems Regulator wants 95%. So it has pressed for a mandatory reimbursement scheme. Under the new provisions money must be reimbursed within 48 hours of a fraud being reported.</p> <p>The idea is to get banks to put more effort into detecting and preventing scams.</p> <p>Overall, the UK has accepted the need for a more regimented regulatory approach over a market-based one.</p> <h2>A more pragmatic approach needed</h2> <p>While the Australian Investments and Securities Commission’s own reports have revealed the sorry state of scam prevention, management, and reimbursement practices at major banks, the regulatory body is still not walking in the footsteps of the UK. It is instead advising banks to improve their governance and scam management practices.</p> <p>The Australian Banking Association, which represents the banking sector, has strongly argued against regulation supporting mandatory reimbursement. It has even suggested this <a href="https://www.smh.com.au/business/banking-and-finance/big-banks-fight-push-for-billions-of-dollars-in-scam-refunds-20220131-p59sp3.html">could increase scamming losses</a> because of the risk customers will take less care if they know any losses will be covered by their bank. It has called for greater personal responsibility in preventing scam losses.</p> <p>But such an argument ignores the effects of the digitisation push by financial service providers, which has made scamming so much easier. Scammers are also becoming more sophisticated.</p> <p>The statistics speak for themselves. Scamming losses are increasing. Recovery rates are meagre. A more pragmatic approach based on this reality and banks’ fiduciary responsibilities is needed.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/209585/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/muhammad-al-mamun-1454182">Muhammad Al Mamun</a>, Senior Lecturer in Finance, <a href="https://theconversation.com/institutions/la-trobe-university-842">La Trobe University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/australia-can-learn-from-the-uks-experience-by-making-banks-pay-for-scam-losses-209585">original article</a>.</em></p>

Money & Banking

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“Papa activities”: Jock Zonfrillo’s widow shares bittersweet post

<p dir="ltr">The widow of late <em>MasterChef </em>star Jock Zonfrillo has shared a bittersweet post on how she is trying to fill his shoes.</p> <p dir="ltr">Following Zonfrillo’s <a href="https://www.oversixty.com.au/news/news/shattered-hearts-culinary-world-mourns-tragic-death-of-jock-zonfrillo" target="_blank" rel="noopener">passing in Apri</a>l, his wife Lauren Fried has been keeping his Instagram account active to share memories of him, his last projects, and provide updates on how her family is coping.</p> <p dir="ltr">In the most recent post, Fried shared that their young son Alfie had asked her to do some things he had traditionally enjoyed doing with his dad.</p> <p dir="ltr">“Alfie has asked me to do some of his Papa activities with him - making crepes and doing hours of Lego were in his requests,” she wrote in the caption.</p> <p dir="ltr">“I went with the easiest option of a trip to the barber, which the boys used to do together, followed by gelato,” she added.</p> <p dir="ltr">“It put a smile on his face which was beautiful.”</p> <p dir="ltr">She shared a series of photos of Alfie getting his haircut and smiling proudly as he showed off the final look. In the last photo, Alfie is pictured with his new haircut and enjoying a scoop of gelato.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/CugXCsrPZIO/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CugXCsrPZIO/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Jock Zonfrillo (posts by Loz) (@zonfrillo)</a></p> </div> </blockquote> <p dir="ltr">Fans have flooded the comment section with their love and support for them.</p> <p dir="ltr">“Lovely to see him smiling,” wrote one person.</p> <p dir="ltr">“So beautiful , Alfie looks so much like his Daddy ♥️” commented another.</p> <p dir="ltr">“Oh bless him. I hope somewhere in all of this ...that you are able to find a moment for you. Take care loz xx,” wrote a third.</p> <p dir="ltr">“So beautiful that you are keeping the memories he shared with his Papa fresh in his mind,” commented a fourth.</p> <p dir="ltr">“Beautiful! What a sweet moment! So nice to see that big smile! So happy this was the first thing to pop up on my insta feed!”</p> <p dir="ltr">Zonfrillo and Fried also have a daughter, Isla together and the late chef also has two adult children, Ava and Sophia, from his previous marriage.</p> <p><em>Images: Instagram</em></p>

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